original publish date: 23rd June, 2010
decades on …
Commentary coming soon.
transcript
FTE #1: The service was so poor that I'm refusing to pay.
FTE #2: You are wrong, the service was provided within agreed limits.
FTE #1: Hey! You can't say I'm wrong! Aren't I the customer here?
FTE #2: Technically, no.
Caption: Customers are the ones that pay. There's another name for those that don't.