original publish date: 15th November, 2011
decades on …
Commentary coming soon.
transcript
FTE #1: They've asked us to think 'outside the box' to find ways to improve our overall engagement scores.
FTE #2: Let's outsource the low scoring departments.
FTE #1: I don't think that's what they're looking for.
FTE #2: Then they shouldn't have put me outside the box.
Caption: There's more than one way to improve an average.