original publish date: 15th November, 2011
decades on …
Commentary coming soon.
transcript
FTE #1: Onett.Con a they've asked 0s to think ‘outside the box' to find ways to improve our overall engagement scores, let's outsource the low scoring departments, I don't think that's what they're looking for, then they shouldn't have put me outside the box.
Caption: There's more than one way to improve an average.