original publish date: 24th August, 2010
decades on …
Commentary coming soon.
transcript
FTE #1: We developed retention plans for each team member using generational needs research.
FTE #2: You only have eight staff.
FTE #1: Why didn't you dust ask each of them what they wanted?
FTE #2: To be honest, I don't
Caption: KNow THEM THAT WELL. Planning solely using demographics is like manufacturing only average sized shoes.