original publish date: 24th August, 2010
decades on …
Commentary coming soon.
transcript
FTE #1: I've developed retention plans for each team member using generational needs research.
FTE #2: You only have eight staff. Why didn't you dust ask each of them what they wanted?
FTE #1: To be honest, I don't know them that well.
Caption: Planning solely using demographics is like manufacturing only average sized shoes.