original publish date: 12th June, 2010
decades on …
He should have played the under-resourced card and positioned the tool investment as a mitigation.
Rookie. Nobody buys the productivity line.
transcript
FTE 1: “I’ve prepared a business case for a tool that would increase my team’s productivity by 15%.”
FTE 2: “Does that mean you need less people?”
FTE 1: “No, but the people I have can now take a lunch break.”
FTE 2: “Then why don’t you get them to buy it”
Caption: Business cases need business benefits.
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