original publish date: 27th April, 2011
decades on …
Commentary coming soon.
transcript
FTE #2: Beginning your
FTE #1: The idea is, all spending that doesn't directly contribute to customer value is waste and should be eliminated.
FTE #2: Journey
FTE #2: Of course. The exception being money spent on people who point out waste, they are really great value.
Caption: A Lean career is a worthwhile one, once you work through the conflict.