original publish date: 8th November, 2011
decades on …
Commentary coming soon.
transcript
FTE #1: Capability direction required very low replacement low supervision low/average detailed instructions average defined processes average/high guiding principles high access to strategy very high input to strategy If YOU'VE EVER WONDERED WHY SOME — PEOPLE GET AWAY with NOT FOLLOWING THE PROCESS, NOW YOU KNOW.
FTE #2: An ran
Caption: The awkward truth about process compliance.