original publish date: 11th November, 2011
decades on …
Commentary coming soon.
transcript
FTE #1: I don't think you can adequately assess my team's performance without talking to us directly.
FTE #2: Comparing your performance against industry benchmarks is an entirely valid approach.
FTE #1: But that won't give you a true understanding of how hard we're working.
FTE #2: As soon as that matters I promise to give you a call.
Caption: Performance is about output, not input.