original publish date: 7th December, 2011
decades on …
Commentary coming soon.
transcript
FTE #1: Onett.Con I thought our job was to train people who are less capable 50 they'll be more capable?
FTE #2: Of course not. Our job is t0 replace the less capable with the more capable and then offer training as an incentive to stay.
FTE #1: When did that change?
FTE #2: About the time we figured out that people usually aren't less capable for lack of training.
Caption: I Lf I At some point we’1l admit that training is as much about retaining capability as building it.