original publish date: 17th May, 2011
decades on …
Commentary coming soon.
transcript
FTE #1: They say that if you want something done, you should ask a busy person to do it.
FTE #2: That's because people see new work in context of their existing workload, the more they already do, the smaller an increase seems.
FTE #1: That seems wrong somehow.
FTE #2: I don't question what works.
Caption: A little more won't hurt, will it?