original publish date: 12th May, 2011
decades on …
Commentary coming soon.
transcript
FTE #1: ONE’ a atoner titelie POTTER'S 8 STEPS FOR LEADING CHANGE [step I. Establish a sense of urgency.
FTE #2: This change would make a real difference 10 our business, I'm not sold on the idea.
FTE #1: Without it, we'll likely downsize your team.
FTE #2: I think your idea has real merit.
FTE #1: Make personal and pos: bly pa
Caption: Make it personal… And possibly painful.