original publish date: 23rd February, 2011
decades on …
Commentary coming soon.
transcript
FTE #1: M told I don't encourage my team enough, but it's hard when I think most of their work is average.
FTE #2: Maybe they''d do better work if they had that encouragement?
FTE #1: Sure, but there's also the risk of them being undeservedly happy.
Caption: Encouragement can be like paying for an apple in the hope someone will plant a tree.