original publish date: 25th September, 2010
decades on …
Commentary coming soon.
transcript
FTE #1: Don't worry, I have some great communication tools which should help you manage your stakeholder's expectations.
FTE #2: Thanks, can I ask why you call them tools?
FTE #1: Because calling them manipulation techniques doesn't sit well with people,
Caption: Manipulative: What they'd call you if you did this anywhere other than at work.