original publish date: 3rd September, 2010
decades on …
Commentary coming soon.
transcript
On-screen diagram: The Kübler-Ross Grief Cycle: Anger — 3rd Oct; Denial — 10th Oct; Bargaining — 17th Oct; Depression — 24th Oct; Acceptance — 31st Oct.
FTE #1: We need you all to accept the change in time for the Christmas sales period.
FTE #2: This can't be happening.
Caption: People are predictable, but for some reason you need to pretend they're not.