360° feedback

original publish date: 5th January, 2010

decades on …

How much can one man stuff into one little comic box?

And, apparently, how much did one man not like 360-degree feedback?

Let’s just agree that maybe these aren’t always the most objective processes, and leave it at that.

As the manager	It says … Give balanced feedback.	It means … Enough negativity to avoid pay rise requests. Enough positivity to avoid counselling work.
As the customer	It says … Describe how this individual affects your customer experience.	It means … Make this guy pay for every perceived slight this company has made against you.
As a peer	It says … Describe how this individual is to work with.	It means … Use the anonymity and improve your standing for promotions and bonuses through character assassination.
As staff	It says … Describe how this individual is to work for.	It means … Figure out a way to make all of your own shortcomings look like you’re being held back by this incompetent fool.
For yourself	It says … Give an objective view of what you’re like to work with.	It means … Lavish praise on yourself until you blush, rockstar.

Caption: 360° feedback manual explained.