{"id":2052,"date":"2012-12-05T12:00:00","date_gmt":"2012-12-05T02:00:00","guid":{"rendered":"https:\/\/onefte.com\/?p=2052"},"modified":"2026-07-17T15:40:18","modified_gmt":"2026-07-17T05:40:18","slug":"thanks-for-calling-tech-support-how-can-you-help-me","status":"publish","type":"post","link":"https:\/\/onefte.com\/?p=2052","title":{"rendered":"thanks for calling tech support how can you help me"},"content":{"rendered":"
\"thanks<\/a><\/figure>

original publish date: 5th December, 2012<\/p>

decades on \u2026<\/h2>

Commentary coming soon.<\/em><\/p>

transcript<\/summary>

FTE #1: To clarify your requirements, what you're looking for 1s a system that initially makes sure your users have exhausted all possible alternatives to directly interacting with you, and then if they must, it should force them to provide every piece of information that's ever been required for any interaction you've ever had with anyone else, just in case it's needed?<\/p>\n\n

FTE #2: Sounds perfect.<\/p>\n\n

FTE #1: Rar<\/p>\n\n

Caption: How all technical support systems get started.<\/p><\/details>","protected":false},"excerpt":{"rendered":"

original publish date: 5th December, 2012 decades on \u2026 Commentary coming soon.<\/p>\n","protected":false},"author":2,"featured_media":1389,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[108],"tags":[],"class_list":["post-2052","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comics"],"yoast_head":"\nthanks for calling tech support how can you help me - One FTE - impressions of a corporate life<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onefte.com\/?p=2052\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"thanks for calling tech support how can you help me - One FTE - impressions of a corporate life\" \/>\n<meta property=\"og:description\" content=\"original publish date: 5th December, 2012 decades on \u2026 Commentary coming soon.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onefte.com\/?p=2052\" \/>\n<meta property=\"og:site_name\" content=\"One FTE - 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