original publish date: 23rd February, 2010
decades on …
I still find this mostly true, but patterns matter.
“Too busy” once or twice is life. Always “too busy” is a ranking.
transcript
What he says …
FTE #1: I’m sorry I don’t have time to do your report this week. I’m too busy.
What he means …
FTE #1: I’ve prioritised at least 40+ hours of work and social activities ahead of your request. This is a direct reflection of how seriously I take you.
Caption: Take too busy personally.