Tag: feedback

  • 360° feedback

    original publish date: 5th January, 2010

    decades on …

    How much can one man stuff into one little comic box?

    And, apparently, how much did one man not like 360-degree feedback?

    Let’s just agree that maybe these aren’t always the most objective processes, and leave it at that.

    transcript

    As the managerIt says …
    Give balanced feedback.
    It means …
    Enough negativity to avoid pay rise requests.
    Enough positivity to avoid counselling work.
    As the customerIt says …
    Describe how this individual affects your customer experience.
    It means
    Make this guy pay for every perceived slight this company has made against you.
    As a peerIt says …
    Describe how this individual is to work with.
    It means …
    Use the anonymity and improve your standing for promotions and bonuses through character assassination.
    As staffIt says …
    Describe how this individual is to work for.
    It means …
    Figure out a way to make all of your own shortcomings look like you’re being held back by this incompetent fool.
    For yourselfIt says …
    Give an objective view of what you’re like to work with.
    It means …
    Lavish praise on yourself until you blush, rockstar.

    Caption: 360° feedback manual explained.