title: Why we train people (really).
scene: office.
#1234: I thought our job was to train people who are less capable so they’ll be more capable?
#7733: Of course not. Our job is to replace the less capable with the more capable and then offer training as an incentive to stay.
#1234: When did that change?
#7733: About the time we figured out that people usually aren’t less capable for lack of training.
Caption: At some point we’ll admit that training is as much about retaining capability as building it.